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Sadnewbie
Level 3
47 27 3 3
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Solved!

intel optane

HP Recommended
HP PAV 590
Microsoft Windows 10 (64-bit)

On my wife's PC every time she launches her browser she gets the notification: "INTEL OPTANE (TM) MEMORY PINNING unable to load .DLL

'iaStoreAfsServiceApi.dll. The specified module cannot be found (Exception from HRESULT: 0X8xxxxxx"

Can't read the error code it is truncated in the notification.

Is there a way to correct this behavior?

All suggestions and help will be appreciated.

Sadnewbie

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KrazyToad
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Message 2 of 4
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@Sadnewbie

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://www.intel.com/content/www/us/en/support/articles/000056299/memory-and-storage.html and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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KrazyToad
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Message 2 of 4
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HP Recommended

@Sadnewbie

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please follow the instructions in this Link: https://www.intel.com/content/www/us/en/support/articles/000056299/memory-and-storage.html and let me know how it goes

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

View solution in original post

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Sadnewbie
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Level 3
47 27 3 3
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KrazyToad,

Thanks for the link. I followed those instructions and the problem was solved.

Sorry it took me so long to answer.

Thanks for your help and assistance.

Sadnewbie

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KrazyToad
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I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

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