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HP Recommended
Microsoft Windows 11

hi

my pavilion 17 notebook uptaded by windows to F.57.

i have troubleshoting lose hour and sometime the  bios reset itself.

i want the last bios to solve that but when i ask HP the system tell me that not suuport my pc coz it's outdated.

can someone help me and send me the last bios or can HP send me the bios.

except the bios matter my pc works very good i incrase the memory to 12 and add an ssd its not ecologic to destroy a good pc on for having the last product. 

thank you by advance and hope you understand my approximative english

8 REPLIES 8
HP Recommended

Hi:

 

You're missing a letter from the model number.

 

There's a letter that comes before the 197nf

 

17-?107nf

HP Recommended

No it's hp pavilion laptop 17-197NF

PAVILION 17 NOTEBOOK PC

Id system 2282

Id produit K7Q62EA#ABF

SERIAL 5CD4452QY1

 

And not I have bios F.57 updated by windows 🥵

I have another same pc in my home with bios F.43 it's working good

 

HP Recommended

From the additional information you posted, you have a HP Pavilion 17-f197nf notebook PC.

 

HP PartSurfer

 

I can give you F.34 but I have no idea if you can even go back from F.57 because there isn't any information on that update.

 

On some BIOS updates, once it is installed, you can never go back to an earlier version.

 

Below are the info and exe file links to the only earlier BIOS update I could find for your notebook: F.34

 

https://ftp.hp.com/pub/softpaq/sp70001-70500/sp70271.html

 

https://ftp.hp.com/pub/softpaq/sp70001-70500/sp70271.exe

 

 

 

 

HP Recommended
As expected cannot downgrade to f34 
I hope a burst of understanding from HP and that they help us because many of us are victims of this update made by windows and we end up with a buggy F57 bios and we can't downgrade to our old bios. And our computers are all fully functional. On mine I put 12 gigabytes of memory and an ssd and it is capable of great feats
Hope microsoft read that to
HP Recommended

Hi friends 

I can't downgrade to F.43 or F.34 but I have good news: I reset the bios to the default settings and open windows and flash the ssme bios F.57 (only this one accept to be flashed from windows). 

For the moment I have not troubles the time is ok and the settings of bios stays after one night. 

Hope it continues 🙏 thanks Paul and all others.

I hope HP and Microsoft do more for us we will remember that in the future. 

HP Recommended

You're very welcome.

 

You should be able to install 16 Go of memory in your notebook.

 

That way the memory will run in the higher performing dual channel mode.

 

With 12 Go of memory, it only runs in single channel mode.

 

You can run this command to see if that would be possible:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

HP Recommended

Ok thanks you are right can put 16. 

HP Recommended

Anytime.

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