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Microsoft Windows 10 (64-bit)

Hello everyone 

I really hope someone can help me with my problem which is I just bought this very nice HP Pavilian 500-314 pc from a local second hand store, when I set it up I found out that it is still password protected, my question is how do I get them off of the computer so I can make it mine?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP

View solution in original post

1 REPLY 1
HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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