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03-07-2022 11:15 AM
Operating System: Microsoft Windows 11
Hi, I enter the wrong pin so now send me a message telling me: Windows Alert: Incorrect pin entered too many times, Enter A1B2C3, I type the A1B2C3 so I can insert my pin, but it seems I am going in a circle, because windows tell me: I entered too many time and I have to wait 2 hours to try again. It this normal?
1 REPLY 1
03-10-2022 11:45 AM
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:
- What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
- Have you tried the Microsoft password reset tool?
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
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