• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
AAHD2-hy
Microsoft Windows 10 (64-bit)

So im helping a friend with his first computer upgrade and we are having a problem with the graphics card working. we think it might be the bios are out of date but we arnt sure.

 

if anyone can give me a link to the bios for a motherboard AAHD2-HY that would be great.

1 REPLY 1
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I can't find the PC using the product number you provided.

 

But you have one of two possible problems.

 

You are installing a new model graphics card on a Legacy BIOS. This will never succeed.

 

You are installing a new card on a UEFI BIOS. The card will work but you must modify BIOS settings by disabling Secure boot and enabling Legacy boot. This will solve the problem.

 

Here is a (Link) to instructions on how to fix the UEFI BIOS problem if this applies to your situation.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.