mouse is very slow and jumpy

[casperjack]

I need help in solving this problem.  For the past few months, my mouse will now move at a normal pace.  It jumps and crawls across the screen.  It feels like I am pulling and pushing a boulder.  I have changed the batteries, adjusted the speed continuously and even bought a new mouse,  The new mouse worked for about 2 weeks and started the same jerks and jumps as the old mouse.  I have tried to do the slow movement maintenance check, but to no avail.  If anyone has any suggestions, I would appreciate it. 

[Riddle_Decipher]

@casperjack Greetings from the HP Community!

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Meanwhile, please check if an alternate USB mouse works fine, now!

And if an alternate mouse works fine, we may need to reset the mouse settings, perhaps, you can check with an alternate user account to check if that works fine.

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