• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issue? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-30-2020 03:52 AM

HP Recommended
Product: HP PAVILION 22 All in one-H002D
Operating System: Microsoft Windows 8.1 (64-bit)

when  i upgraded the bios it restarted and when it restarted it got bricked i leaved it for hours and its still not working

i tried doing the hard reset but it dosent still work and even in the automatic repair it got stuck there again 

9 REPLIES 9

‎06-30-2020 08:22 AM - edited ‎06-30-2020 08:23 AM

HP Recommended

Have you tried restoring the BIOS from a USB drive through the UEFI Diagnostics (press ESC during boot)? You'll need the correct working version downloaded from HP saved to the USB drive. Good Luck restoring the brick.

Was this reply helpful? Yes No

‎06-30-2020 08:46 PM

HP Recommended

how can i restore the bios ? 

do i need to download files?

Was this reply helpful? Yes No

‎07-01-2020 07:57 AM

HP Recommended

There is a HP video on youtube regarding restoring the BIOS, you'll need to download the correct BIOS files from the HP support website beforehand - obviously you'll need to use a different PC for this - the video has all the details. The initial support page article is HERE 

Was this reply helpful? Yes No

‎07-01-2020 10:32 AM - edited ‎07-01-2020 06:26 PM

HP Recommended

@Xander_B 

 

Hold the presses.

 

What did you mean by automatic repair?

 

That would mean it got past the BIOS and the OS started to boot.

 

 

 


I am a volunteer forum member. If my suggestion solved your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎07-02-2020 05:06 AM - edited ‎07-02-2020 05:14 AM

HP Recommended

when it finished the bios update it restarted then when it restarted it tried to boot windows  but theres no spinning wheel like this onemaxresdefault.jpg

the spining thingy it dosent show up but the windows logo only shows up 

i waited for like 5 hours but it wont boot to windows

Was this reply helpful? Yes No

‎07-02-2020 06:31 AM

HP Recommended

Well,  the good news is that if you are seeing that screen then the computer is not 'bricked' because (as previously hinted at) the system has completed it's BIOS and POST routines and is attempting to load the Operating System.

 

Is the factory image still intact? Can you do a restore to factory settings?

Was this reply helpful? Yes No

‎07-03-2020 01:57 AM

HP Recommended

i dont really know how to do that can you send me instructions?

 

Was this reply helpful? Yes No

‎07-03-2020 02:20 AM

HP Recommended

HP has a few videos regarding system recovery HERE  which cover systems with Windows v7, v8 and v10. These should be your first option ... good luck.

Was this reply helpful? Yes No

‎07-03-2020 04:49 AM

HP Recommended

when i did the windows 8 one it didnt can you give me some more options because i need this computer for online school

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.