Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
06-30-2020 03:52 AM
Product: HP PAVILION 22 All in one-H002D
Operating System: Microsoft Windows 8.1 (64-bit)
when i upgraded the bios it restarted and when it restarted it got bricked i leaved it for hours and its still not working
i tried doing the hard reset but it dosent still work and even in the automatic repair it got stuck there again
9 REPLIES 9
06-30-2020 08:22 AM - edited 06-30-2020 08:23 AM
Have you tried restoring the BIOS from a USB drive through the UEFI Diagnostics (press ESC during boot)? You'll need the correct working version downloaded from HP saved to the USB drive. Good Luck restoring the brick.
07-01-2020 07:57 AM
There is a HP video on youtube regarding restoring the BIOS, you'll need to download the correct BIOS files from the HP support website beforehand - obviously you'll need to use a different PC for this - the video has all the details. The initial support page article is HERE
07-02-2020 05:06 AM - edited 07-02-2020 05:14 AM
when it finished the bios update it restarted then when it restarted it tried to boot windows but theres no spinning wheel like this one
the spining thingy it dosent show up but the windows logo only shows up
i waited for like 5 hours but it wont boot to windows
07-02-2020 06:31 AM
Well, the good news is that if you are seeing that screen then the computer is not 'bricked' because (as previously hinted at) the system has completed it's BIOS and POST routines and is attempting to load the Operating System.
Is the factory image still intact? Can you do a restore to factory settings?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community