my computer says hp sparekey recovery usb but i can download software and cntrl + b didnt work

[Deags]

i recently had a screen come up says hp sparekey recovery usb . I tried downloading the file from the website but it said i had to add a printer to open a **bleep** file which make 0% sense and i cant . So then i looked up videos on how to fix it and i see you can do a key command to recover the last bios installed on the hard drive , it didnt work . It just went back to the hp sparkey recovery usb so now im in a good old loop 

[Rainbow23]

Hi @Deags,

Welcome to the HP Support Community. 

This issue might require one on one interaction to fix it.

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

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