my hp pavilion touchscreen is disabled

[jada1357]

touchscreen disabled

[Hawks_Eye]

Hi @jada1357 

Welcome to the HP Support Community! We're here to help you get back up and running.

I am sorry for the inconvenience you are facing with your HP Pavilion touchscreen being disabled. I understand how disappointing it feels when a feature you rely on suddenly stops responding. I appreciate the effort you’ve already made in trying to get it working again.

Here are steps you can try to restore the touchscreen functionality on Windows:

Step 1: Check Device Manager

• Press Windows + X and select Device Manager.
• Expand “Human Interface Devices.”
• Look for “HID‑compliant touch screen.”
• If it is disabled, right‑click and select “Enable device.”

Step 2: Update Drivers

• In Device Manager, right‑click “HID‑compliant touch screen” and select “Update driver.”
• Choose “Search automatically for drivers.”
• You can also download the latest drivers for your Pavilion model from HP’s support page:
  https://support.hp.com/us-en/drivers

Step 3: Run Windows Troubleshooter

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Run the “Hardware and Devices” troubleshooter to detect and fix touchscreen issues.

Step 4: Calibrate the Touchscreen

• In the Windows search bar, type “Calibrate the screen for pen or touch input.”
• Select “Calibrate” and follow the on‑screen instructions.

Step 5: Perform a Power Reset

• Shut down the laptop.
• Disconnect the power adapter.
• Hold the power button for 15 seconds.
• Reconnect the adapter and power on the laptop.
• Test the touchscreen again.

Step 6: Check Windows Updates

• Go to Settings > Windows Update.
• Install any pending updates, as they may include fixes for touchscreen drivers.

These steps should help bring the touchscreen back to life and restore smooth interaction.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye