my laptop freezes every time i try to open any file that i have created or downloaded

[ID225]

All of a sudden, every time I try to open a previously created a word file, or downloaded file, that I have downloaded from a safe source, SNHU, my computer says it is not responding and the file wont open, HELP!!!! 

[BeemerBiker]

Look in the windows event viewer for error message such as timeouts or disk errors.

Have you run diagnostics?
Tap the ESC key after powering on. . Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.
Do not allow any updates if disk or memory fail, especially a BIOS update.

let me know what you find

[BeemerBiker]

Please bring up the event viewer and look for any errors in "applications" or any timeouts or disk errors in "system"

If there are no obvious problems in the windows event viewer then It  might be useful to run the Microsoft file checker.

SFC and DISM are both tools that scan and repair corrupted system files. However, SFC uses a cached version of the files, while DISM uses the internet to download and fix the files.

Try the SFC first and if that gives a message that it cannot fix the problem then try the DISM tool.

Click here for repair instructions.

Let me know if a problem.