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HP Recommended
22-df0209 all-in-one
Microsoft Windows 11

this all-in-one keeps booting to unable to open bios image file. I have tried the holding the windows button and B button while pressing the power button and get about 7 beeps with a black screen but nothing else. I was thinking i needed to download the bios firmware but can't seem to find it on HP site

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

According to the parts list for your PC, it comes with a 'HP MonkD' motherboard.

 

HP PartSurfer

 

Here are the info and exe file links to the latest BIOS update HP has for your PC (F.56):

 

 HP Consumer Desktop PC BIOS (ROM Family SSID 86F3) 

 

https://ftp.hp.com/pub/softpaq/sp162501-163000/sp162969.html

 

https://ftp.hp.com/pub/softpaq/sp162501-163000/sp162969.exe 

 

 

The link below explains how to create a BIOS recovery flash drive using another Windows PC.

 

I've already provided the BIOS file you need, which is good for either W10 or W11.

 

Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support - YouTube

 

Here is how to use the BIOS recovery flash drive after it has been successfully created:

 

After you create the USB BIOS recovery drive, follow the instructions that show up on the screen after the USB recovery drive has been successfully created.

 

1. Power off the device to be recovered.

 

2. Insert the USB flash drive into a USB port.

 

3. Power on the device.

 

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

 

Hopefully, that will fix the problem for you.

 

That would be the only suggestion I can offer.

View solution in original post

3 REPLIES 3
HP Recommended

According to the parts list for your PC, it comes with a 'HP MonkD' motherboard.

 

HP PartSurfer

 

Here are the info and exe file links to the latest BIOS update HP has for your PC (F.56):

 

 HP Consumer Desktop PC BIOS (ROM Family SSID 86F3) 

 

https://ftp.hp.com/pub/softpaq/sp162501-163000/sp162969.html

 

https://ftp.hp.com/pub/softpaq/sp162501-163000/sp162969.exe 

 

 

The link below explains how to create a BIOS recovery flash drive using another Windows PC.

 

I've already provided the BIOS file you need, which is good for either W10 or W11.

 

Updating the BIOS on HP Consumer Desktops outside of Windows 11| HP Computers| HP Support - YouTube

 

Here is how to use the BIOS recovery flash drive after it has been successfully created:

 

After you create the USB BIOS recovery drive, follow the instructions that show up on the screen after the USB recovery drive has been successfully created.

 

1. Power off the device to be recovered.

 

2. Insert the USB flash drive into a USB port.

 

3. Power on the device.

 

4. The device may reboot up to 3 times with indicator lights on the keyboard flashing, or the screen appearing blank for short time.

 

Hopefully, that will fix the problem for you.

 

That would be the only suggestion I can offer.

HP Recommended

Thanks for the help i was looking for the bios file and couldn't find it. this worked 

Thanks 

HP Recommended

You're very welcome.

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