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HP Recommended
HP ENVY Desktop - 700-414
Microsoft Windows 10 (64-bit)

My 800 dollar empty shell of a desktop needs the recovery manager and or boot media that is from HP. I have downloaded ISO's and I have done system recovery but I still have a boot issue. I just need BOOT media that will actually help me but since my product is 5 years old I can't get a hard copy or a soft copy. I have asked and asked for just a copy of recovery media, cause now I cannot get help with my overpriced motherboard. MY GPU will not power on after a Git-hub cli i entered. I am not blaming HP for the problem I am mad that there is no solution besides a windows ISO and two assistant that do no do athing.


 

Michael Lorusso
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

HP no longer sells recovery media for that model PC anymore.

 

However, you can still order the original W8.1 recovery media for your PC from this vendor at the link below...

 

Computer Surgeons - Windows 8.1 64 Bit Recovery Kit L5F39AV For HP ENVY Desktop 700-414

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

HP no longer sells recovery media for that model PC anymore.

 

However, you can still order the original W8.1 recovery media for your PC from this vendor at the link below...

 

Computer Surgeons - Windows 8.1 64 Bit Recovery Kit L5F39AV For HP ENVY Desktop 700-414

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