netflix Error code: U7361-1253-C00D36B2 on hp all in one

[PaulHBennett]

Netflix not playing on all in one Error code: U7361-1253-C00D36B2

[Dragon-Fur]

@PaulHBennett 

Find your Netflix error codes at Netflix support.

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Netflix Help Center

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[PaulHBennett]

thanks have tried that but I am not using any connected screen I am using a hp all in one netfix support said they had no solution !!

[Dragon-Fur]

@PaulHBennett 

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@PaulHBennett wrote:

thanks have tried that but I am not using any connected screen I am using a hp all in one netfix support said they had no solution !!

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That is unfortunate.

This is not something with which I have any personal experience.

You could try switching everything off (router, computer, and the netflix module (if your setup is old enough to have such a thing).  Wait for a bit and switch everything back on.

You could try flushing the DNS settings on your computer, though this is a long way from an actual "this will work" solution.  Might work - might be a waste of time... Lots of help on this, use your favorite search engine and search for "flush DNS".

One of the similar articles I saw (for a similar error), suggested a simple computer restart.   Another article suggested that your video card needs an update. 

If you like, check all the similar error codes in this group to see if anything makes sense to your situation.

Need or want more information?  Search for additional solutions...

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[PaulHBennett]

thanks 

is seems that Netflix thinks the all in one is a tv connected to a pc 

not sure where to go with that added via sky to package so stuck in  contract now !!

[Dragon-Fur]

@PaulHBennett 

More unfortunate news, then.

If you have not done so, you might try talking to Netflix (call them on the phone).   If you cannot even use the service, it seems like you should be able to cancel it.   Understand that is a personal observation - I do not any longer have Netflix service.

Also, try asking the question at Netflix support

Looks like there is a "call us" and a "chat" option.

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We are a world community of HP enthusiasts dedicated to supporting HP technology.

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[PaulHBennett]

yes they say ask hp !! no one seems to have the answer 

thanks for your help