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‎03-09-2025 03:49 PM

HP Recommended
Product: HP All-in-One - 22-c0015t

I inherited this unit from my dad and I am trying to reimage it for his great granddaughter.  It did reimage ok but do to a power outage before I configured it the image is corrupt and it fails the repair.  I am attempting to reimage from thee cloud download I enter the security key and immediately get a failed to connect to network.  Wondering if I need to set something in the bios to enable the network boot

 

1 REPLY 1

‎03-09-2025 04:59 PM

HP Recommended

Your PC is no longer supported by the HP cloud recovery tool since it is more than 5 years old.

 

You have two options:

 

1. You can order the original HP factory software image from this vendor:

 

Computer Surgeons - Windows 10 Home Recovery Kit Part Number L21631-002 For AiO PC Model Number 22-c...

 

2. You can use the Microsoft media creation tool to create a bootable USB installation flash drive.

 

Download Windows 10

 

After W10 has completed installing, you can install the drivers and available software from the PC's support page:

 

HP All-in-One - 22-c0015t Software and Driver Downloads | HP® Support

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