• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-29-2020 10:38 AM

HP Recommended
Product: HP 1859m
Operating System: Microsoft Windows 7 (32-bit)

i have upgraded my computer from windows 7 to windows 10. from past 1 week the system is restarting several times giving the error on blue screen as IRQL NOT LESS OR EQUAL. i search the net for the possible solution. it was related to update. i tried updating it but the computer restart so many times with the same error. so i thought to downgrade the computer using the hp recovery disc. i run the factory reset option but now am getting the error as Oxe0ef0003. now the computer has no operating system and using the disc also its unable to install the operating system. what next i should do?

1 REPLY 1

‎08-29-2020 12:17 PM

HP Recommended

@KV_ 

Since you need help restoring Win7, then you need to provide us the model number of the PC, not the monitor.

 

Folks here will need that information to assist you.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.