-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
37,220
8,110
3,217
HP Recommended
First of all, MS stopped support for Win7 months ago, so you should NOT be getting any updates anymore.
Second, there is no simple solution to this, as the general suggestion is to RESET Windows Update -- but if you do that, you are then going to be faced with days and days of updates, going into the HUNDREDS of individual updates.
Third, when Windows Updates fail, the history usually shows an error code and you can look up that code on the Internet to see what is recommended. You can also use the Microsoft Update Catalog to obtain individual Windows Update files and try running them one at a time to see if that makes any difference.
I am a volunteer and I do not work for, nor represent, HP
37,220
8,110
3,217
HP Recommended
First of all, MS stopped support for Win7 months ago, so you should NOT be getting any updates anymore.
Second, there is no simple solution to this, as the general suggestion is to RESET Windows Update -- but if you do that, you are then going to be faced with days and days of updates, going into the HUNDREDS of individual updates.
Third, when Windows Updates fail, the history usually shows an error code and you can look up that code on the Internet to see what is recommended. You can also use the Microsoft Update Catalog to obtain individual Windows Update files and try running them one at a time to see if that makes any difference.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community