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HP Recommended

Hi,

 

this afternoon Windows started giving me repeated warning messages saying;

 

"Windows detected a hard disk problem" and said that I should "Back up your files immediately to prevent information loss, and then contact the computer manufacturer to determine if you need to repair or replace the disk." 

 

I also got a pop-up from the "Intel Rapid Storage Technology" saying my hard drive was at risk.

 

When the system boots up it stops at the BIOS screen and says "Hard Drive Failure is imminent".

 

Googling this issue makes me confused as to whether I've got a Hard Drive about to fail, or some sort of virus that I need to get rid of.

 

I've backed up my files. I did a lengthy CHKDSK which revealed nothing. Norton 360 hasn't alerted me to any virus issues.

 

Where do I go from here? 

 

My equipment is;

 

HPE-170a Pavilion Elite Desktop PC  http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01969875&lang=en&cc=us&taskI...

 

OS: Windows 7 - 64 bit

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hard Drive failed.

 

Replaced with WD 1TB and all is well again.

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

 The failure ID will either be a Smart or Disk Self Test failure - both would indicate that your Hard Drive is failing and will need to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced.

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.

 

Let us know how it goes!

 

*Although I am an HP employee, I am speaking for myself and not for HP.

****Click the White Kudos star to say thanks****

****Please mark Accept As Solution if it solves your problem****

 

Regards

Manjunath

Let us know how it goes!

"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****

Regards
Manjunath
HP Recommended

Hard Drive failed.

 

Replaced with WD 1TB and all is well again.

HP Recommended

BigBad64, I'm having the same issue. But my new problem is....What Does WD1TB mean?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.