"There is no software or drivers available for your product."

[danielsdanimals]

I am trying to update my bios and when I searched for the bios, "There is no software or drivers available for your product." popped up. Is there any way to get any bios version for my pc (i prefer a older version). The serial number is [personal information removed]. 

[Paul_Tikkanen · Accepted solution]

According to the parts list for your PC, it has the Dorado motherboard.

HP PartSurfer

Here's the link to the driver page for your PC:

OMEN Desktop PC 25L GT12-0000i Software and Driver Downloads | HP® Support

The Dorado motherboard has a BIOS SSID of 8704

HP Desktop PCs - Dorado motherboard specifications | HP® Support

So, if you need a BIOS file for your PC, you have to select the BIOS file from the support page for the HP Consumer Desktop PC BIOS Update (ROM Family SSID 8704).

Previous versions (if you can go back to an earlier version), can be found under the Revision HIstory section on the specific BIOS update page.

[danielsdanimals]

Hey Paul, thanks for replying. I do have a little bit of confusion as to where the download is. You explained everything great but its kind of hard for me to understand as im a clueless 14 year old (Not your fault).

1. I clicked on the link where you said the driver page was and it looked like the image i sent below

2. What is the bios ssid's significance?

3. Can you send me the link to where the bios file is on the support page?

Thanks so much!

[Paul_Tikkanen]

You're very welcome.

This is the BIOS page I was referring to for your PC motherboard's 8704 SSID:

OMEN Desktop PC 25L GT12-0000i Software and Driver Details (hp.com)

The latest one is listed (F.26).

If you click to expand the Revision History section, you will find the list of the available previous versions.

I don't recommend you do any BIOS updates or go back to earlier versions if your PC is working fine as it is.

[danielsdanimals]

I can not thank you enough bro. Thank you so much!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.