recovery attempt has failed. selection one of the following button

[Vinyasa]

attempting to recover my computer using a usb drive from hp, the one that came with the computer, but i get the message " recovery attempt has failed. select one of the following buttons

[Max3Aj]

@Vinyasa, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand you're encountering the error "Recovery attempt has failed. Select one of the following buttons" while trying to recover your HP Pavilion All-in-One - 27-a010 using the original HP USB recovery drive. Let's work through this together.

Check USB Recovery Media

• Ensure the USB recovery drive is not physically damaged.
• If possible, test the USB on another PC to confirm it’s readable.
• If the USB is corrupted, you can create a new recovery drive using another PC:
  • Visit: HP Cloud Recovery Tool

Use F11 Recovery Option (if available)

• Power off the PC.
• Power it on and immediately press the F11 key repeatedly.
• If the recovery environment loads, choose Troubleshoot > Recovery Manager and follow the prompts.

Reset BIOS to Defaults

Sometimes BIOS settings can interfere with recovery:

• Turn off the PC.
• Turn it on and press F10 repeatedly to enter BIOS.
• Press F9 to load defaults, then F10 to save and exit.

Try HP PC Hardware Diagnostics UEFI

• Turn off the PC.
• Press Esc repeatedly while turning it on, then press F2 for diagnostics.
• Run a full system test to rule out hardware issues.

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support