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I accidently deleted a file or something and now when I open Word it says I must install a file. How do I do that? It's not in the store and I checked my recycle bin as well and it wasn't there!

1 REPLY 1
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@vmp1980, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

It sounds like you might have accidentally deleted a crucial file needed for Microsoft Word to function properly. Here are a few steps you can try to resolve this issue:

Repair Microsoft Office Installation:

  • Go to Control Panel > Programs > Programs and Features.
  • Find Microsoft Office in the list, select it, and click on Change.
  • Choose the Repair option and follow the on-screen instructions.

Reinstall Microsoft Office:

  • If repairing doesn't work, you might need to reinstall Microsoft Office.
  • You can download the installation files from the Microsoft Office website using your product key.

Restore from Backup:

  • If you have a backup of your system, you can restore the deleted file from there.
  • Use the File History feature in Windows if you have it enabled.

Check for Missing Shortcuts:

  • Sometimes, the issue might be with a missing shortcut rather than the actual file.
  • You can recreate the shortcut by navigating to the Office installation folder (usually in C:\Program Files (x86)\Microsoft Office) and finding the Word executable file (WINWORD.EXE). Right-click on it and select Create shortcut.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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