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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- reinstall window 110 64 bit

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09-25-2021 03:58 PM
hp all in one -20-c434 logs onto local password sign in and the comes back to signing out goes back to log inscreen
I can get to troubleshoot page and it can't recover windows image errors out says to reinstall usb window software where do i get that from
09-25-2021 05:16 PM
If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.
The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.
Here is the link: https://support.hp.com/us-en/document/c06162205
I am a volunteer and I do not work for, nor represent, HP