reinstall window 110 64 bit

herbpamitc · ‎09-25-2021

hp all in one -20-c434 logs onto local password sign in and the comes back to signing out goes back to log inscreen

I can get to troubleshoot page and it can't recover windows image errors out says to reinstall usb window software where do i get that from

WAWood · ‎09-25-2021

@herbpamitc

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205

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