restore disk

TIPS_one · ‎11-18-2021

Need a resore disk for my desktop Sprout

H0GL9AA

itsmyname · ‎11-18-2021

@TIPS_one -- have you posted this question into: Sprout by HP - HP Support Community

rather than into this ("Desktop Operating Systems and Recovery") forum?

Or, have you checked: http://Support.HP.com

for assistance?

Prométhée · ‎11-19-2021

hi

see what is explained here, about how to create a rescue kit, or reinstall the computer

https://support.hp.com/us-en/product/sprout-pro-by-hp/9027338/model/9027342/how-to?sku=H0GL9AA

If for some reason you are not able to do this, you will definitely not get a recovery kit from HP.
You will have to look for third party sellers with the risks involved
You can try the microsoft media if necessary, and get what you can from the drivers and software page afterwards!

https://www.microsoft.com/fr-fr/software-download/windows10

Product: Sprout

Operating System: Microsoft Windows 8.1 (64-bit)

in most of the documents it is mentioned windows 10 ??
you can check this also

Using the HP Cloud Recovery tool in Windows 10

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