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HP Recommended
pavillon 500
Microsoft Windows 8 (64-bit)

my hard disk failed and crashed 2 weeks ago... i wasn't able to restore anything but the recovery partition, i was able to copy those files on a bootable usb flashdrive... I installed a new HD and when i boot from my usb drive, recovery do not work because it sais that the hardware changed... which is normal since the old one crashed...

 

how am i suppose to reinstall windows if my recovery boot software doesn't wnat to because of the new drive??? i understand that it detect that it changed but i can't go on to reinstall windows and when i bought my pc several years ago, i didn't get any product key or cd....

 

is there a way to bypass the hardware changes detection to at least just reinstall windows??

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi.

Welcome to forum bolo999.

The information of the following link will serve you but the only thing you will have to do is translate it into English:

https://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Instalaci%C3%B3n-limpia-de-Windows...


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

4 REPLIES 4
HP Recommended

Hi.

Welcome to forum bolo999.

The information of the following link will serve you but the only thing you will have to do is translate it into English:

https://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Instalaci%C3%B3n-limpia-de-Windows...


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

thank you for your reply.  i will try that and let you know.

HP Recommended

very good.


I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

HP Recommended

wow thank you very very much ... it worked like a charm... windows is now installed... i still have an issue with my graphic card but at least i now have a functional pc ... thanks again.

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