11-21-2017 03:13 PM
my hard disk failed and crashed 2 weeks ago... i wasn't able to restore anything but the recovery partition, i was able to copy those files on a bootable usb flashdrive... I installed a new HD and when i boot from my usb drive, recovery do not work because it sais that the hardware changed... which is normal since the old one crashed...
how am i suppose to reinstall windows if my recovery boot software doesn't wnat to because of the new drive??? i understand that it detect that it changed but i can't go on to reinstall windows and when i bought my pc several years ago, i didn't get any product key or cd....
is there a way to bypass the hardware changes detection to at least just reinstall windows??
Solved! Go to Solution.
11-21-2017 03:18 PM
Welcome to forum bolo999.
The information of the following link will serve you but the only thing you will have to do is translate it into English:
I am an Hp expert in Spanish and I am a volunteer.