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‎02-23-2020 10:24 PM

HP Recommended
Product: Pavilion All in One 24 xa0
Operating System: Microsoft Windows 10 (64-bit)

Does anyone find that their screens blank out randomly for a second? It's like a slow blink as the monitor goes blank. It doesn't affect the programs I'm running, it's just annoying. It happens no matter what I'm doing - emails, web searching, reading PDFs etc. Any ideas would be appreciated!

 

TIA

2 REPLIES 2

‎02-24-2020 05:02 PM

HP Recommended

Greetings,

Welcome back to the forum.

I am not a HP employee.

 

I can't find your specific HP PC using AIO 24Xa0.

 

Check the chassis for a product number.

 

You may need a newer graphics driver. I can't direct you to your PC's download site without a product number.

 

It could be something else (HDD or RAM).

 

Run HP Diagnostics at boot to check hardware.

 

Tap "ESC" at system startup.

Select "F2".

Run diagnostics.

 

Regards

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‎02-25-2020 04:43 PM

HP Recommended

Thanks for your suggestions.

 

My product is 4YS92AA(hash)ABG. Sorry, my keyboard is also acting up!

I've tried all the online patches, updating BIOS etc and nothing so far so I think I'll take it back to my retailer for a warranty claim.

🙂

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