screen blanks out randomly

[Fi_Shae]

Does anyone find that their screens blank out randomly for a second? It's like a slow blink as the monitor goes blank. It doesn't affect the programs I'm running, it's just annoying. It happens no matter what I'm doing - emails, web searching, reading PDFs etc. Any ideas would be appreciated!

TIA

[Grzwacz]

Greetings,

Welcome back to the forum.

I am not a HP employee.

I can't find your specific HP PC using AIO 24Xa0.

Check the chassis for a product number.

You may need a newer graphics driver. I can't direct you to your PC's download site without a product number.

It could be something else (HDD or RAM).

Run HP Diagnostics at boot to check hardware.

Tap "ESC" at system startup.

Select "F2".

Run diagnostics.

Regards

[Fi_Shae]

Thanks for your suggestions.

My product is 4YS92AA(hash)ABG. Sorry, my keyboard is also acting up!

I've tried all the online patches, updating BIOS etc and nothing so far so I think I'll take it back to my retailer for a warranty claim.

🙂