screen going in and out

[mahaney]

I am having the issue where my screen will go black and then come back up but knocks me out of what I am doing. 

[Nal_NR]

Hi @mahaney,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information

Kindly check if the cables are connected properly and not loose. 

Try the steps below.

) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 

Download and install the BIOS, and Chipset drivers from this link

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @mahaney,

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reach out to us.

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!