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Fi_Shae
New member
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Message 1 of 2
232
Flag Post

screen turns off randomly

HP Recommended
HP Pavilion All-in-One 24
Microsoft Windows 10 (64-bit)

Any tips/tricks to stop my new computer's monitor turning off randomly? It's like a blink when the screen goes blank. It's happening more often and doesn't affect the software I'm running at the time. It doesn't matter what programs I have open, it is just a strange annoyance.

TIA!

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

I would contact HP Support (Link) if your PC is brand new.

 

The random loss of video could be a graphics driver problem or a hardware problem.

 

Neither should happen when using a new PC.

 

Regards

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