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Message 1 of 2
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screen turns off randomly

HP Recommended
HP Pavilion All-in-One 24
Microsoft Windows 10 (64-bit)

Any tips/tricks to stop my new computer's monitor turning off randomly? It's like a blink when the screen goes blank. It's happening more often and doesn't affect the software I'm running at the time. It doesn't matter what programs I have open, it is just a strange annoyance.


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Message 2 of 2
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HP Recommended


Welcome to the forum.

I am not a HP employee.


I would contact HP Support (Link) if your PC is brand new.


The random loss of video could be a graphics driver problem or a hardware problem.


Neither should happen when using a new PC.



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