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Locked

‎01-29-2024 12:03 AM

HP Recommended

I want to format my ssd which currently has a windows 10 64 bit installed. I wanted to use secure erase present in the bios settings but when I try to use it, it asks me for a 4 digit password and every time I get the password wrong and the secure erase process does not happen. 

1 person had the same question
1 REPLY 1

‎01-29-2024 07:04 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

I work on behalf of HP
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