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teddy2016
Level 2
22 12 0 0
Message 1 of 2
509
Flag Post

sleeps then opens up again

HP Recommended
Microsoft Windows 10 (64-bit)

Goes to sleep, then just opens up again

 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
24,334 24,292 1,117 1,150
Message 2 of 2
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HP Recommended

@teddy2016
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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