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software not updating

HP Recommended
HP Prodesk 400 G5 Base
Microsoft Windows 10 (64-bit)


please check my system,,

my system windows 10 software not updating and drivers not updating. could you check remotely?

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Message 2 of 2
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HP Recommended


Sorry, we are not HP Tech Support so we have no way of accessing your PC remotely.


Please provide us details about HOW you are trying to do the updates and what specific errors you are seeing in the process.


Also, to find out the current Win10 version you are running, type winver  into the search area.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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