stop charging my credit cards for servicing my account. this was cancelled/expired months ago

[Rembrandt12]

What now! Just stop billing my account! 

[Jerry_57]

Hi @Rembrandt12,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I'm sorry to hear you're experiencing issues with your account. To stop billing for HP services like Instant Ink, you should ensure that your account is properly canceled. I'll guide you on what steps to take:

 

Check Your Subscription Status: Sign in to your HP Instant Ink account or HP All-In Plan account to confirm your subscription status and ensure it's canceled.

Cancel Your Subscription: If not already canceled, you need to complete the cancellation process.
 

• For HP Instant Ink, sign in to your HP Instant Ink account and check your subscription details.
   
• For the HP All-In Plan, go to your MyAccount page to manage your plan.

Verify Payment and Billing Details: Confirm that your account reflects any cancellations.
 

Update Payment Information: Make sure your payment information has been properly updated or removed if you intended to stop using it.


I hope this helps.

Take care and have an amazing day!
 

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Jerry_57

HP Support