the user service profile failed to logon

[Cie_]

Hey, 

Recently I noticed a issue with my pc. 
Ever since I reset my whole computer, I noticed a error that would appear sometimes when I would open my computer. It would say the following: the user service profile failed to logon.
Now when I click okay, and attempt to login, it logs me into a desktop that sort of looks like something you would see logging into someone's pc as a guest. However there is literally no taskbar options, and its impossible to use file explorer in this desktop. 
But I figured out how to get back to my normal desktop with all my normal downloads and normal appearance etc, by simply restarting my pc. It resolves the problem but not for ever. Sometimes ill log into my computer for a couple of days and it will log me straight into my account but there will be that one day when i attempt to log in and it comes up with that error, where i have to wait 10 minutes to be logged in only to see that weird guest desktop thing. 

I was wondering if anyone could help me with this ? Now i know i have  found a way of still accessing my normal desktop but its frustrating never knowing when to expect to have to go through the error. 

Thank you ❤️ 

[Prométhée]

Rarely does it work again
Does your user account seem to have a problem?
The best you can do, and see if that doesn't change anymore!

Redo an administrator account
retrieve old account information
if everything is fine within a few days, that you have recovered everything, delete the damaged account

Solved: Re: My Start Menu, Search bar, Settings and some other thing... - HP Support Community - 816...

[Cie_]

Sorry I don't really understand the message.

How would I re do an administrator account and retrieve old account info ? 
Are these the only things i could possibly do ?

I don't want to loose everything 

[Prométhée · Accepted solution]

sorry but

did you read the previous answer, link that is given?
Try, as mentioned, to use the account, super administrator
This is temporary

https://www.alphr.com/disable-administrator-account-windows-10/

Once you have created this account, you must create a new account, to replace the damaged one
, Then open the new account

https://support.microsoft.com/en-us/windows/fix-a-corrupted-user-profile-in-windows-1cf41c18-7ce3-12...

https://www.top-password.com/blog/3-ways-to-create-new-administrator-account-in-windows-10/

check if it works..
If no problem, then just copy the data as mentioned in the previous thread link

https://www.easeus.com/pc-transfer/how-to-transfer-data-from-one-user-account-to-another-in-windows-...

take your time read all the documents carefully, once assimilated, take action
Do not delete your old account just yet!
but deactivate the super administrator, once the new account has been created!

[Cie_]

Thank you for the help, 
I think i understand what you are talking about now.
I will try what you have recommended then get back to you 

[Cie_]

Before I try this, I just had a thought. I don't know weather making a new user profile will fix this, cause I tried a cloud reset to fix the problem couple days back and that in its self would count as making a new profile. And that still didn't resolve the issue 

[Prométhée]

I don't understand what you mean..
I gave you a possible solution, it's up to you!
Just tried to create the super administrator account, you will see what happens

[Cie_]

Thank you for your help!
Creating a new user profile fixed the issue, the error hasn't appeared for the past 2 days 

[Prométhée]

You're welcome
glad it's settled
If you have any questions, other problems, don't hesitate, the HP support community is there for that.

[Cie_]

I dont know weather this was just a wont time thing, but hopefully it wont appear again tomorrow