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‎04-22-2020 08:15 AM

HP Recommended
Product: HP Pavilion 500-164
Operating System: Microsoft Windows 10 (64-bit)

I think I sent a question in yesterday regarding my monitor screen - how do I get rid of these thin, white horizontal lines?  They came up after Windows 10 updates were installed onto my computer, and it looks like half of my screen is "faded out".  Please help ASAP, as I have vision issues and can hardly see what's on the screen.  Thanks in advance.

1 REPLY 1

‎04-23-2020 02:40 PM

HP Recommended

@Candi_970 

Do you have a different monitor you can try?

 

If that works without the lines, then your original monitor is failing -- as those lines are often the first sign that the monitor is dying.



I am a volunteer and I do not work for, nor represent, HP
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