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Candi_970
Level 1
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Message 1 of 2
163
Flag Post

thin white horizontal lines on my screen

‎04-22-2020 08:15 AM

HP Recommended
Product: HP Pavilion 500-164
Operating System: Microsoft Windows 10 (64-bit)

I think I sent a question in yesterday regarding my monitor screen - how do I get rid of these thin, white horizontal lines?  They came up after Windows 10 updates were installed onto my computer, and it looks like half of my screen is "faded out".  Please help ASAP, as I have vision issues and can hardly see what's on the screen.  Thanks in advance.

1 REPLY 1
WAWood
Level 16
Level 16
33,594 33,493 3,048 7,505
Message 2 of 2
Flag Post

‎04-23-2020 02:40 PM

HP Recommended

@Candi_970 

Do you have a different monitor you can try?

 

If that works without the lines, then your original monitor is failing -- as those lines are often the first sign that the monitor is dying.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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