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OMEN 30L Desktop - GT13-0014

I've been trying to hard reset my computer, but every time i do no matter what type of reset I try all I get is "there was a problem resetting your computer, no changes were made". Anyone know a fix Ive tried everything?

1 REPLY 1
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When saying "I've been trying to hard reset my computer", just what are you expecting from this action?  Do you wish to refresh the Windows install to correct a problem?  I do not see the Recovery Tool in the list on Drivers but you can do a similar refresh by downloading the Windows install media and use that.

The Media Creation tool is where you can get the latest Windows install version  

https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f...

Pick the Windows version intended, either Windows 10 or Windows 11, then follow the directions to make the install media.  Then boot the PC to the new media and run the install.  If you wish a clean install, 

To perform a clean install of Windows from installation media, boot your computer from a USB drive or DVD containing the Windows installation files, then follow the on-screen instructions to erase existing data and install a fresh copy of Windows. Make sure to back up any important files before starting, as this process will delete all data on the target drive.


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