unable to use the ubuntu due to constant freezing and display blackout

[PRAVEENS-2005]

I HAVE DONE DUAL BOOTING,IN MY VICTUS 

Victus Gaming Laptop 16-s0095AX (8R1E6PA)  

AND I HAVE MANUALY INSTALLED NVIDIA  DRIVER IN MY UBUNTU 22.04 LTS DRIVER 570 ,

WHILE USING  SOME APPLICATION MY SYSTEM GETS FREEZE OR SCREEN BLACK OUT IF IT FREEZEZS I HAVE DONE FORCE SHUTDOWN ,IF IT BALCK OUT I USED ALT + F2  (REBOOT) . THE PROBLEMATIC APPLICTIONS ARE CHROME , RVIZ, GAZEBO .

 AND I HAVE USED ONLY THE NVIDIA NOT IN HIDRID MODE LIKE IN WINDOWS 

[VikramTheGreat]

Hi @PRAVEENS-2005,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I see you're using Ubuntu 22.04 LTS (dual boot) on your Victus by HP 16.1-inch Gaming Laptop PC 16-s0095AX, and you're encountering system freezes or screen blackouts during GPU-intensive tasks (e.g., using Chrome, RViz, or Gazebo) with the manually installed NVIDIA 570 driver, in dedicated GPU mode (non-hybrid).

Unfortunately, Victus gaming laptops are not officially supported by HP for Linux/Ubuntu. This means:

• Drivers (especially GPU, audio, and thermal) are not optimized or officially provided by HP for Ubuntu on this model.
• Only Windows 11 is fully validated and supported on the Victus 16-s0000/0095AX series.
• However, Ubuntu can still work unofficially, with some manual driver handling and workarounds.

Recommended Fixes

1. Switch to Hybrid Graphics Mode

Even if you prefer NVIDIA-only mode, try switching to hybrid mode temporarily: sudo prime-select on-demand

Then reboot: sudo reboot

This reduces GPU load and may prevent crashes.

2. Downgrade to a More Stable NVIDIA Driver

Driver 570 is relatively new and may not be fully stable. Try downgrading to driver 535 or 525, which are known to be more stable: sudo apt purge nvidia* 
             sudo ubuntu-drivers autoinstall

Or manually install: sudo apt install nvidia-driver-535

Then reboot.

3. Disable Hardware Acceleration in Chrome

Chrome can trigger GPU crashes. Disable hardware acceleration:

• Open Chrome
• Go to Settings > System
• Turn off “Use hardware acceleration when available”
• Restart Chrome

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat