Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 3
Flag Post

update to the latest version of windows 10 1909

HP Recommended
Z420 Workstation
Microsoft Windows 10 (64-bit)

I have tried to update to version 19098 with no luck, keep gettings error messages

Level 12
Level 12
6,774 6,758 637 1,524
Message 2 of 3
Flag Post
HP Recommended


Welcome to the forum.

I am not a HP employee.


This can be a tough problem to solve because many things can cause the update to fail.


Any specific error codes? The subject is too broad to deduce your problem using the information provided.


This Microsoft site (Link) is geared to IT Admins but has some general troubleshooting tips and links to other troubleshooting sites which may help.


You have to drill down to specific update error codes to possibly find a solution.



0 Kudos
Level 6
472 472 38 88
Message 3 of 3
Flag Post
HP Recommended

I have a Z420 with Win10 1909 on it. No issues. I did a clean install on a blank SSD though.

If you're trying to upgrade, what OS are you upgrading from? Are you choosing to keep nothing, or keep everything?

What errors are you actually getting?

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation