• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
recovery maGER

HP All-in-One - 22-b016 (ENERGY STAR)

1 REPLY 1
HP Recommended

Hi:

 

If the HP cloud recovery USB drive didn't work, you can clean install W10 by making a bootable USB installation flash drive with the media creation tool from the link below.

 

Download Windows 10 (microsoft.com)

 

You will not need a product key to reinstall W10, since the W10 product key is stored in your PC's BIOS firmware.

 

After W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

HP All-in-One - 22-b016 (ENERGY STAR) Software and Driver Downloads | HP® Customer Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.