w32tm sync freezes pc

[kal10bachIT]

hi, is there in the meantime a solution / update for the freezing bug (see> https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Automated-Maintenance-freezes-m...) available?

i found a work around on another site > install ms powertoys and set Awake > ON.

Seems to work.

thx

georg

[Raj_05]

Hi @kal10bachIT,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your Windows PC freezes when you try to synchronize the system time using the "w32tm" command, there could be several possible reasons for this issue. Here are a few things you can try to resolve the problem.

• Run the command as an administrator: Make sure you open the command prompt as an administrator before running the w32tm command. To do this, right-click on the Command Prompt icon and select "Run as administrator".
• Disable third-party time synchronization software: If you have any third-party software installed on your PC that synchronizes the system time, try disabling it temporarily and then run the w32tm command again.
• Check the Windows Time service: Make sure that the Windows Time service is running on your PC. You can check this by typing "services.msc" in the Run dialog box and pressing Enter. Look for the "Windows Time" service in the list and make sure it's set to "Automatic" and is running.
• Disable any firewalls or antivirus software: Sometimes, firewalls or antivirus software can interfere with the system time synchronization process. Try disabling any firewalls or antivirus software temporarily and then run the w32tm command again.
• Check the system logs: Check the system logs for any error messages related to time synchronization. You can access the system logs by typing "eventvwr.msc" in the Run dialog box and pressing Enter. Look for any errors related to the Windows Time service or the w32tm command.

I hope this helps. 
 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4
HP Support 

[kal10bachIT]

hi,

thx 4 suggestions

what i did

- setting w32time from manually > automatically (was set 2 manually)

- started srvc

- systems freezes immediately

- reset

- srvc is running

- time sync

- system CRASHES and makes a restart

with w32time set 2 automatically start system freezes within minutes

syncing date / time with ntp > system freezes immediately

event prots don't show up something specific

georg

[Raj_05]

Hi @kal10bachIT,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support