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‎11-16-2020 03:52 AM

HP Recommended
Product: Example: Pavilion p6-2376
Operating System: Microsoft Windows 10 (64-bit)

While playing on the computer yesterday it shutdown without warning. This happened 4 times. All I was doing was listerning to a podcast. What might be causing this"? power supply issue perhaps?

Thanks for any help

Bob

1 REPLY 1

‎11-16-2020 04:10 PM

HP Recommended

@BobS47 

You said you were "listening" to a podcast.  So was it just audio, or did it include video, as well?  If the latter, then basically you were streaming and that can put a lot of demand on the PC -- as it drives all the cores on my laptop to nearly 100% every time I do it.



I am a volunteer and I do not work for, nor represent, HP
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