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‎12-08-2021 09:07 PM

HP Recommended
Product: HP 15-dc1093tx
Operating System: Microsoft Windows 11

I had purchased the HWM Onsite warranty plan

It clearly states that N-CSR Battery Replace

I want to know that whether the battery can be replaced without any extra charges if it is under HWM Onsite warranty plan

 

2 people had the same question
1 REPLY 1

‎12-09-2021 09:53 AM - edited ‎12-09-2021 09:56 AM

HP Recommended

@KSHIIJ -- It clearly states that N-CSR Battery Replace

 

My guess is that "N-CSR" means "No Customer Support Representative".

If that is correct, the replacement battery will be delivered to you, and you must remove the current battery, and connect the new 3-cell, 52 Wh Li-ion prismatic battery.

 

 

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