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- what components are included in HWM Onsite warranty

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12-08-2021 09:07 PM
I had purchased the HWM Onsite warranty plan
It clearly states that N-CSR Battery Replace
I want to know that whether the battery can be replaced without any extra charges if it is under HWM Onsite warranty plan
12-09-2021 09:53 AM - edited 12-09-2021 09:56 AM
@KSHIIJ -- It clearly states that N-CSR Battery Replace
My guess is that "N-CSR" means "No Customer Support Representative".
If that is correct, the replacement battery will be delivered to you, and you must remove the current battery, and connect the new 3-cell, 52 Wh Li-ion prismatic battery.