what do I do to fix a "pre-video memory error" on my dc5800 microtower?

[minneboy]

I simply turned it on one day and the red LED indicator suggests "pre-video memory errror" and I have no idea what that means or how to go about fixing it.  Any help, please?

[mdklassen · Accepted solution]

> "pre-video memory error" 

When you start the computer, it performs a POST ("Power On Self Test").

One of the first components to be tested is the RAM -- the memory-sticks on your motherboard.

If that test fails, before the testing of the video is started, then you have a "pre-video" error.

If you have two sticks of RAM in your computer, remove one, and try to start the computer.

If necessary, remove the remaining stick, and re-insert the first-removed stick.

If you only have one stick of RAM, test it in some other computer, or purchase a replacement.

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