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- Re: when i turn on i get 3 long beeps and 4 short beeps, thr...

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10-05-2022 07:43 AM
I have a HP Pavilion 23-q159na All-in-One Desktop, but when it turns on i get 3 long beeps and 4 short beeps, three times then it comes on normally.
Please can someone help/advise, thank you.
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Accepted Solutions
10-05-2022 08:21 AM - edited 10-05-2022 08:24 AM
This could be a bad power supply or a motherboard failure.
Do not buy a replacement power supply. See if you can borrow a genuine HP power supply to test with or ...
Take to a retail store that sells certified HP power supplies. Talk to sales agent if possible
If the power supply (120 watt minimum) works then buy it. If not then there is a serious problem with motherboard.
HP power supply may have a special "pin" and your system may not work with a cheap imitation.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
10-05-2022 08:21 AM - edited 10-05-2022 08:24 AM
This could be a bad power supply or a motherboard failure.
Do not buy a replacement power supply. See if you can borrow a genuine HP power supply to test with or ...
Take to a retail store that sells certified HP power supplies. Talk to sales agent if possible
If the power supply (120 watt minimum) works then buy it. If not then there is a serious problem with motherboard.
HP power supply may have a special "pin" and your system may not work with a cheap imitation.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
10-05-2022 10:22 AM
hi
sorry @BeemerBiker
@Marseansfc try this
Getting error unsupported adapter installed - HP Support Community - 6145827
not 100% effective ok, but it's simple, it has helped several users, it's worth trying
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