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- HP Community
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- Desktop Operating Systems and Recovery
- will it UPGRADE to windows 10?

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09-15-2021 08:37 AM
I was trying to RECOVER the original operating system (windows 7 64 bit) using RECOVERY disc's. It went to 26% then errored out repeatly. Now it seems I have no operating system at all. I am considering trying a FULL install of Windows 10 if the desktop PC will work with windows 10? Can anyone tell me IF it will accept the full install upgrade to WINDOWS 10? The PC has a product No. of BV530AA#ABA, the model number is p6710f. Any help is greatly appreciated. Can a full install be done using USB stick or will it have to be from a cd/dvd media (ISO file)?!
09-15-2021 09:49 AM
Hello
HP Pavilion p6710f Desktop PC Product Specifications
no driver is proposed for this series
https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p6700-desktop-pc-series/5035348
impossible in this case, to certify that everything will work, and that you will find compatible drivers
Regarding the installation, some old computers do not offer the USB boot, you must check directly
Configuring the boot order in the system BIOS
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09-15-2021 10:59 AM - edited 09-15-2021 12:04 PM
Hi, @vgphanto
I don't believe that the onboard AMD Radeon HD 4200 graphics adapter is supported for W10, unless Microsoft fixed the problem with a subsequent driver release in a newer build of W10.
it used to work, then Microsoft updated the build and it quit working.
It's easy enough to get around that issue by buying a cheap used but tested and working AMD Radeon HD 6450 graphics card on eBay.
What I can do for you is to try this...here is the link to the W7 Home Premium 64 bit English (US) ISO file.
The link will be good for 24 hours from the time of this reply.
The file is greater than the size that will fit on a standard DVD so see if your PC will boot from a USB flash drive.
You would need to have a DVD drive that burns dual layer DVDs, and a dual layer writeable DVD disk if you want to try that.
It should work with the W7 product key on your PC's case.
To make the ISO file bootable to a USB, use the free Rufus utility from the link below.
Rufus - Create bootable USB drives the easy way
When you use the above utility you have to select the MBR partition scheme because your PC does not have a UEFI BIOS.
After you get W7 installed and you can connect to the internet, you can get the free upgrade to W10 by clicking on the blue Update Now button at the link below, and try out W10.
Download Windows 10 (microsoft.com)
You have 30 days to go back to W7 if things don't work right on W10 as long as you don't delete any of the installation files or the Windows.old folder.
09-16-2021 10:43 AM
"I was trying to RECOVER the original operating system (windows 7 64 bit) using RECOVERY disc's. It went to 26% then errored out repeatly."
@vgphanto I forgot to ask about it
what error message exactly do you get?
You may have a problem with the dvd recovery, in which case you can actually attempt an installation with Microsoft, original Windows or Windows 10 media.
But there could be a problem at the hardware level, the hard disk for example, in this case, it does not matter, it could be a failure
Depending on your computer usage, what you continue to do with it, it may not be worth spending the money on this model!
Why did you actually try the recovery ?
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