• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-30-2023 06:36 PM

HP Recommended
Product: HP All-in-One PC 22-dd0000i (9FK22AV)

I have a brand new all in one desktop and I am trying to activate windows 11- it keeps saying product is not licensed and needs to be activated.

Category:
1 REPLY 1

‎09-30-2023 06:49 PM

HP Recommended

Hi:

 

If your PC came with W11 from HP, there should be a W11 OEM product key encrypted in the PC's BIOS.

 

Download and install the free Showkey plus app from the Microsoft Store and it will show you the OEM product key and the version of Windows the key is good for.

 

ShowKeyPlus - Microsoft Store Apps

 

The report may show an Installed key and an OEM key.

 

If the installed key is different from the OEM key, change the installed key to the OEM key in the PC activation settings and see if you can now activate Wndows.

 

Here's a video for how to change the product key in W11.

 

How To Change Product Key In Windows 11 [Tutorial] - YouTube

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.