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HP Recommended
HP Envy x360 m Convertible 15m-dr0012dx
Microsoft Windows 10 (64-bit)

I made a big mistake in disabling Intel Optane Memory and now when I try to enable it again,  it says I could lose all my driver's data.  So of course I contacted Intel, and they confirmed that if I proceed to enable it then there's a small change I could lose everything.  They then told me to contact my pc's manufacturer since Intel Optane Memory had been preinstalled when I purchased it.  So that's why I'm contacting you guys

1 REPLY 1
HP Recommended

Does the program update the BIOS, or does it update files within Windows?

If the latter, do you have a "spare" disk-drive that is empty, and the same (or nearly the same) capacity as your current disk-drive?

If so, then use free software, such as "Macrium Reflect" to create a "clone" of your disk-drive onto the "spare" disk-drive. 

Disconnect your original disk-drive.

Connect the "clone" disk-drive.

Try the program to enable Optane.

If it works on the "cloned" disk-drive, then you know that you can disconnect the "clone", reconnect the original disk-drive, and run the program again.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.