BIOS update save and exit

[MJS66]

how can i exit BIOSsetup when normal exit or F9-esc doesn't work? It always jumps back to Exit yes

[VikramTheGreat · Accepted solution]

Hi @MJS66,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I know how frustrating it is when you're stuck in the BIOS and can't exit normally. Let's walk through a few steps to help you exit BIOS setup on your HP PC when F9, Esc, or even selecting "Exit > Yes" keeps looping back.

Try These Steps to Exit BIOS Properly:

1. Use F10 to Save and Exit

• Press F10 (not F9). This is the standard key for Save and Exit.
• When prompted, select Yes to confirm changes (even if you didn’t make any).

2. Reset BIOS to Default Settings

• While in BIOS, press F9 to load Setup Defaults.
• Then press F10 to Save and Exit.
• This can help if a corrupted setting is preventing normal exit.

3. Disconnect External Devices

• Power off the PC.
• Disconnect all USB devices, including flash drives, dongles, and external keyboards/mice.
• Restart and try exiting BIOS again; sometimes, peripherals interfere with BIOS navigation.

4. Perform a CMOS Reset (if nothing else works)

If the BIOS is truly stuck, you may need to reset the CMOS battery:

• Power off and unplug the PC.
• Open the case (if it's a desktop) or access the battery compartment (for laptops).
• Remove the CMOS battery for 5–10 minutes, then reinsert.
• This will reset BIOS settings and allow normal boot.

I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat

[MJS66]

Thank you VikramTheGreat, taking the time to describe a complete workflow.

It worked properly with step 1) of your guideline. The real problem was somewhere else: the battery of the keyboard was on very low level and sending wrong signals to the PC - sorry for that but this may be a useful hint for other users.

Many thanks

Marcel

[VikramTheGreat]

Hi @MJS66,

That’s a great catch and no need to apologize! Low-battery peripherals can cause all kinds of misleading symptoms, so your note will be a valuable hint for others who run into the same confusion.
 

I’m really glad step 1 got you moving in the right direction and that you tracked down the true cause. ⚡🖱️

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat