cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Chriz1
New member
1 0 0 0
Message 1 of 3
349
Flag Post

BLACK SCREEN!!! 😧

HP Recommended
Example: Pavilion 23
Microsoft Windows 8.1 (32-bit)

Help my computer screen stay black when powered on😭😭😭 power light comes on, fans come on, keyboard lights turn on but black screen!  Please HELP! 

2 REPLIES 2
old_geekster
Level 16
Level 16
25,332 18,958 2,930 9,356
Message 2 of 3
Flag Post
HP Recommended

@Chriz1 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
stevecomputer
Level 5
321 318 13 52
Message 3 of 3
Flag Post
HP Recommended

If the leds are blinking the codes are here:

 

https://support.hp.com/ie-en/document/c01732674

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation