Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post

Bios update issue

HP Recommended
HP Envy 27" all in one B190NA
Microsoft Windows 10 (64-bit)

On occasion I do look for software updates and it's been a very long time since I updated the bios, there was a message on the HP assistant software today that an update to the bios was available, great, selected and did the update and it refused to install after downloading stating "the bios I already had was newer" is the odd part, the version i have installed is called F32 the latest available on the HP website is F70 so that suggests mine is out of date as it's been nearly 2 years since I updated the bios.   Why won't my computer update something that is clearly out of date.   

Thanks for any help.  Kevin.  

HP Support Agent
HP Support Agent
31,166 31,117 2,618 3,994
Message 2 of 2
Flag Post
HP Recommended

@Kevin_Davia I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.


Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!


Thank you for visiting the HP Support Community. 

I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation