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- Re: Bubbling sounds inside my CPU (HP Omen 880-137nl)
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02-20-2019 04:46 PM
Hello everyone, I just want to ask if someone having trouble about this sound inside my cpu (HP Omen 880-137nl), i dont know if its normal or something, its like crackling or bubbling sound inside of my cpu its not the fan im talking. if im not mistaken near at the power supply. Can someone confirm this sound is normal?
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Accepted Solutions
02-25-2019 04:30 PM
@Jingtai That's definitely not normal, you could get yourself a replacement device if it's only 2weeks old,
Have a good day and good luck.
Riddle_Decipher
I am an HP Employee
02-22-2019 01:14 PM - edited 02-25-2019 08:52 AM
@Jingtai The CPU doesn't make any bubbling sounds as such, although the fan on it or the hard drive could cause such issues,
And I suggest you go through the steps in this article to resolve or identify the issue: Click here for details.
Also, check if the issue occurs when the device is connected to an alternate power adapter.
Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, only in case you don't get back to us, first!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons,
That'll help us, and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
02-22-2019 01:54 PM - edited 02-24-2019 02:48 AM
Hi riddle, thankyou for reply. Actually i have recorded the sound of it. I bought the cpu 2weeks ago, i just dont know if its sounds normal. Here’s the audio i recorded. https://vocaroo.com/i/s1G5nEFnPusl
02-25-2019 08:53 AM
@Jingtai I heard the clip and that sounds like the fan, the article I shared earlier should help resolve the issue, if it didn't do the trick, I suggest you talk to HP support and discuss your options:
follow the below steps to get started:
1) Click on this link - www.hp.com/contacthp/
2) Click on "Continue as guest".
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Riddle_Decipher
I am an HP Employee
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