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HP Recommended
HP Omen 880-137nl
Microsoft Windows 10 (64-bit)

Hello everyone, I just want to ask if someone having trouble about this sound inside my cpu (HP Omen 880-137nl), i dont know if its normal or something, its like crackling or bubbling sound inside of my cpu its not the fan im talking. if im not mistaken near at the power supply. Can someone confirm this sound is normal? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jingtai That's definitely not normal, you could get yourself a replacement device if it's only 2weeks old,

Have a good day and good luck.

Riddle_Decipher
I am an HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

@Jingtai The CPU doesn't make any bubbling sounds as such, although the fan on it or the hard drive could cause such issues,

And I suggest you go through the steps in this article to resolve or identify the issue: Click here for details.

 

Also, check if the issue occurs when the device is connected to an alternate power adapter.

 

Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed, 

And your device is up and running again, only in case you don't get back to us, first! 

That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us, and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

HP Recommended

Hi riddle, thankyou for reply. Actually i have recorded the sound of it. I bought the cpu 2weeks ago, i just dont know if its sounds normal. Here’s the audio i recorded. https://vocaroo.com/i/s1G5nEFnPusl

HP Recommended

@Jingtai I heard the clip and that sounds like the fan, the article I shared earlier should help resolve the issue, if it didn't do the trick, I suggest you talk to HP support and discuss your options:

follow the below steps to get started:

 

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

 

Fill the web-form, to populate a case number and phone number for yourself!

Riddle_Decipher
I am an HP Employee

HP Recommended

Hi again Riddle,

 

But do you think that craky sound in the clip that i send is normal? Because i just bought the cpu last 2 weeks, Im just not sure if its normal. By the way thankyou for reply.

HP Recommended

@Jingtai That's definitely not normal, you could get yourself a replacement device if it's only 2weeks old,

Have a good day and good luck.

Riddle_Decipher
I am an HP Employee

HP Recommended

That’s all i wanna know. Thank you so much for your time riddle! Im happy that hp have employee like you. Good day!

HP Recommended

@Jingtai Your kind words, have made my day!

Thank you and I wish you have a good day too.

Take care.

Riddle_Decipher
I am an HP Employee

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